Facilities

View and download Meadowhall's Mall Guide here. 

To view Meadowhall's Visitor Code of Conduct please click here.

We have 7 cash machine points located throughout the Centre which are all currently operating.

Our Baby Changing facilities are open as usual, however, to help us maintain social distancing, only one household will be permitted access at any time.

We currently offer facilties for baby feeding in the following locations:

Nursing Room

• Management suite - accessed via The Oasis (lower level)
• Park Lane toilets on the Upper Level

Bottle Warming facilities 

• The Oasis seating area - on both upper and lower levels. (Please note: These areas are currently not accessible as the seating areas are not in use as part of the COVID restrictions).
• The Arcade Toilets at the Baby Changing facilities
• Lower High Street Toilets at the Baby Changing facilities

Bottle warming stations within the Oasis are currently not accessible as the seating areas are not in use as part of the COVID restrictions as the areas are closed.

 

Covid-19 Update 

We may need to temporarily close car parks in order to manage visitor numbers. Car Parks that are currently open from 8am are:

• Upper Level Red Car Park
• Orange Zones 1 & 2 
• Oasis Car Park 
• Lower level Green 
• Lower Level Pink (open from 7am)

Please note, all other car parks are currently closed.

Meadowhall has over 12,000 free car parking spaces. There are 350 disabled spaces available. Please head to Orange Zone 1 for the disabled spaces closest to Shopmobility.

Motorcycle parking in lower red, lower pink and yellow car parks, as well as orange zone 4 car park.

We also offer over 200 parent and child spaces which can be found across Meadowhall car parks except zones 3 and 4.

Please note our car parks are monitored to ensure instructions are followed for disabled and parent and child spaces. Failure to comply with parking terms conditions may result in a Parking Charge Notice.

Car Park height restrictions are 2.1 mtrs or 6’10” across all car parks with the exception of the Orange Zone Car Parks.  There is no height restriction on the Orange Zone Car Parks.

At this time our dedicated car valeting service is only available within our Pink Car Park, near House of Fraser and M&S. We apologise for any inconvenience caused and thank you for your understanding and patience at this time.

Come back to a gleaming car after a day's shopping. We have three dedicated valeting centres conveniently placed within the Pink, Red and Yellow car parks.

Our Changing Places toilet includes an adjustable adult-sized changing bench, a hoist system, space for up to three people, a privacy curtain and a non-slip floor. You can find this situated just off the lower Oasis Dining Quarter, as marked on the centre map here.

To access the Changing Places facility you will need to collect the key from the Management Suite reception. 

These facilities are being cleaned after each use, and we are also providing hand sanitiser and hand washing facilities for customers to use for extra peace of mind.
 

Many of our stores have their own Click and Collect service. See list of stores offering this service

Our Collect+ service is available at the Customer Service desk on The Lower High Street, adjacent to Wilko and Argos. Following Collect+ guidelines our Customer Services team is currently unable to accept parcels which are larger or heavier than 50cm x 50cm x 60cm and 10kg or less. Click here for further details.

The no-fuss way to send, return or collect your parcels. Located at the Customer Service desk in The Lower High Street, adjacent to Wilko and Argos. Click here for more info.

Customer service desks are open in all locations, including the Meadowhall Management Suite, with the addition of plexiglass screen barriers. Gift Cards can now be purchased - contactless payment preferred.

Gift cards and information, first aid, push chair hire and interpreter services are available. Visit one of our Customer Service desks located on either The Lower High Street adjacent to Wilko and Argos or the Upper Arcade, near Zara and the main entrance.

Please be aware that our EV charging is currently only available from our Orange Car Park. We apologise for any inconvenience this may cause.

Charge your car at our free electric charging points. Meadowhall offers over 50 free EV charging points located in the Orange Zone Car Park near the Next entrance, and Lower Green Zone Car Park near Debenhams entrance.

Covid-19 update: Due to the current restrictions, customers are unable to purchase gift cards in centre. Gift cards are still available to purchase online here, please be aware the Click & Collect option is currently unavailable. If a customer has a gift card that expires during lockdown please contact Careline on 0333 313 2000 where the team will be happy to help.

There are self-service kiosks available within the shopping centre for you to check the balance of existing gift cards.

A Meadowhall Gift Card is the perfect gift for your friends and family, letting them choose exactly what they want, whether it’s a birthday or Christmas present, to mark an anniversary or just to say ‘thanks’. 

Our gift card can be used in most of our stores and restaurants. However, they are not currently accepted in the following stores:

• Bobo Tea • Card Factory • Carluccio's • Clinton Cards • Costa •  Daily News •EE • Eurochange • Greggs • Hays Travel • iBrow & Beauty • Joe Delucci's Gelato • Kuoni • Ladbrokes • Love Koffee • Plantology • Supercuts • Three  • Typo • Virgin Holidays • Wetherspoon’s The Steel Foundry • Yangtze

• For corporate order gift cards, click here.
• Gift cards are valid for 12 months from the date of purchase.
• Terms and conditions apply, for more information click here.

Meadowhall also offers a virtual gift card which is emailed to the recipient.

Virtual Gift Cards are not accepted in the following stores:
•Apple •Apricot •Barburrito •Baytree Interiors •Blacks •Bobo Tea •Card Factory •Carluccio's •Charles Clinkard •Claire's •Clinton Cards •Costa •Currys/PC World •Daily News •Disney Store •EE •Eurochange •Ernest Jones •Greggs •H Samuel •H&M •Hays Travel• Holland & Barrett •Hollister •HMV •iBrow & Beauty •Jack Wills •JD Sports •Jessops •Joe Delucci's Gelato •Joules •Kids at Clinks •KFC •Kuoni •Ladbrokes •Lakeland •Lego •Let's Sushi •Loud Slurp •Love Aroma •Love Koffee •Lovisa •Luke 1977 •Lush •Marks & Spencer •McDonald's •Millies Cookies •Molton Brown •Neal's Yard Remedies •Next  •Office •Paperchase •Plantology 
•Poundland •Primark •Reiss •Rituals •River Island •Scotts •Select• Sharps •Sheffield United• Shoe Zone •Smiggle •Starbucks •Supercuts •Superdrug •Superdry •The Body Shop •The Entertainer •The Fragrance Shop •The North Face •The Perfume Shop •Thérapie •The White Company• The Works •Three Joes Sourdough Pizza •TK Maxx •Topman •Topshop •Typo •Urban Outfitters •Vans •Victoria's Secret/Pink •Virgin Holidays •Vodafone •VUE Cinema •Wetherspoon The Steel Foundry • Wilko •Wrapchic •Yangtze •Zizzi

If you have a gift card that expires during lockdown, please contact our Careline on 0333 313 2000 where the team will be happy to help.

Our Lost Property Service is located within the Meadowhall Management Suite. For your safety all lost property will be presented in a sealed clear bag along with an accompanying advisory note relating to the handling and sanitising of the property.  We advise all customers to sanitise the lost property collected as soon as possible.

Located within the Meadowhall Management Suite.

In order to support social distancing, we have temporarily reduced the seating available on our malls. If you need assistance when in the centre, please speak to a member of the team who are on hand to help. 

Please be aware that food and drink cannot be consumed on site, we are offering takeaway food only.

On arrival, please use the intercom to gain access. Our nursing room is being cleaned after each use, and we are also providing hand sanitiser and hand washing facilities for customers to use for extra peace of mind.

Located in the Management Suite Corridor, Oasis Entrance.

Cafes, pubs and restaurants are closed but some are offering a takeaway or delivery option, although this cannot be consumed on site. Find out more here.

Located in the Toilet corridors across the Centre. For full list of Baby Change Facilities throughout the centre click here

Our charging pods are temporarily unavailable. We'd like to thank you for your continued understanding and petience at this time.

We have charging pods located at seating areas at various points throughout the centre.

Visit the Riverside Adventure Play area outside The Oasis Dining Courtyard, near the Orange Zone Car Park.

Mini & Me Play Area

Located in The Lanes, ages 3 and under can play at their leisure at our indoor soft play area.

Covid update: Pushchair Hire is currently unavailable at this time. Thank you for your continued support and understanding.

Available at The Shop Mobility Customer Services Desk at the Argos Entrance (Pushchairs suitable for children aged 1-2 years - 2 forms of I.D are required to hire, 1 with full address details).

Our Quiet Room is available within the Management Suite for members of the public. For your safety the room is being cleaned after each use.

Please contact Careline on 0333 313 2000 for the Quiet Room opening times, and terms and conditions of use.

Regus Express Business Lounge is bookable by the hour for any meetings you have arranged, or if you simply require a few hours at a desk. Call 0870 880 8484 for more information.

Shopmobility services are available to registered members.

We are currently unable to provide the familiarisation sessions that are required for new users of our Shopmobility services, while also maintaining social distancing.

Please note:We have suspended the Scooter pre-booking during this period. If you already have a Disclaimer in place, please visit our Lower High Street Desk to request a scooter.

Don't struggle around, we offer accompanied shopping or we have a number of wheelchairs and self drive scooters you can borrow. Just make sure you bring along 2 pieces of ID, one with your home address on. You'll need to call us beforehand to book your scooter as we want to make sure we have one available when you need it. We have 350 disabled parking spaces, head to Orange car park for those nearest the Shopmobility Desk outside Argos. Please note Shopmobility has relocated to Lower High Street, adjacent to Argos. We're proud to be working in conjunction with Parkgate Mobility. Note: Wheelchairs and scooters are subject to availability. If you'd like more info, call our careline on 0333 313 2000 or email us at careline@meadowhall.co.uk To view detailed accessibility information to Meadowhall Shopping Centre, click here to go to DisabledGo.com

Our indoor children’s play facility is closed until further notice. We apologise for any inconvenience caused and thank you for your understanding and patience at this time.

Our free entry Mini & Me soft play area is located at The Lanes, next to The Oasis Dining Quarter. The play area is for ages 3 years and below with parental supervision (required). 

Open from: 

• Mon -Fri: 9am to 8.45pm
• Saturday: 9am to 7.45pm 
• Sundays: 10am to 4.45pm

​Children will be required to remove their shoes when using the play area. 

At Meadowhall we want you to have the best experience possible. Give us your feedback and be in with the chance of winning a £250 Gift Card.

Covid 19 Update: 
Customers toilets are open on High Street, near Argos and The Arcade, near M&S. Please note, all other toilets are currently closed.
We are managing capacities in all washrooms in order to help maintain safe social distancing and keep customers safe.
We thank customers for their patience and understanding should they need to queue to use the facilities. Our team are always on hand should anyone have additional needs.

Are there disabled changing facilities at Meadowhall?

There are disabled access facilities located within Changing Places just off The Oasis Dining Quarter, near Pizza Hut and KFC. On arrival, please use the intercom to gain access. Our Changing Places facility is being cleaned after each use. The facility includes a height adjustable adult-sized changing bench, a hoist system, space for the disabled person and up to two carers, a privacy curtain and a non-slip floor.
 

What baby facilities are there at Meadowhall?

Located in the Toilet corridors across the Centre. For full list of Baby Change Facilites throughout the centre click here

See a map of the centre here.  

For your safety, our water fountain has been temporarily switched  off. We'd like to thank you for your continued understanding and patience at this time.

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