Facilities

View and download Meadowhall's Mall Guide. 

Or view Meadowhall's Visitor Code of Conduct.

We have seven cash machine points located throughout the Centre which are all currently operating.

For your safety, our water fountain has been temporarily switched  off. We'd like to thank you for your continued understanding and patience at this time.

At Meadowhall we want you to have the best experience possible. Give us your feedback and be in with the chance of winning a £250 Gift Card.

Shopmobility services are available to registered members.

We are currently unable to provide the familiarisation sessions that are required for new users of our Shopmobility services, while also maintaining social distancing.

Please note:We have suspended the Scooter pre-booking during this period. If you already have a Disclaimer in place, please visit our Lower High Street Desk to request a scooter.

Don't struggle around, we offer accompanied shopping or we have a number of wheelchairs and self drive scooters you can borrow. Just make sure you bring along 2 pieces of ID, one with your home address on. You'll need to call us beforehand to book your scooter as we want to make sure we have one available when you need it. We have 350 disabled parking spaces, head to Orange car park for those nearest the Shopmobility Desk outside Argos. Please note Shopmobility has relocated to Lower High Street, adjacent to Argos. We're proud to be working in conjunction with Parkgate Mobility.

Note: Wheelchairs and scooters are subject to availability. If you'd like more info, call our careline on 0333 313 2000 or email us at careline@meadowhall.co.uk  DisabledGo.com has detailed accessibility information about Meadowhall Shopping Centre.

Our Quiet Room is available within the Management Suite for members of the public. For your safety the room is being cleaned after each use.

Please contact Careline on 0333 313 2000 for the Quiet Room opening times, and terms and conditions of use.

Visit the Riverside Adventure Play area outside The Oasis Dining Courtyard, near the Orange Zone Car Park.

Mini & Me Play Area

Located in The Lanes, ages 3 and under can play at their leisure at our indoor soft play area.

Located in the Toilet corridors across the Centre.

Full list of Baby Change Facilities throughout the centre.

On arrival, please use the intercom to gain access. Our nursing room is being cleaned after each use, and we are also providing hand sanitiser and hand washing facilities for customers to use for extra peace of mind.

Located in the Management Suite Corridor, Oasis Entrance.

Our Lost Property Service is located within the Meadowhall Management Suite. For your safety all lost property will be presented in a sealed clear bag along with an accompanying advisory note relating to the handling and sanitising of the property.  We advise all customers to sanitise the lost property collected as soon as possible.

Located within the Meadowhall Management Suite.

Our Baby Changing facilities are open as usual, however, to help us maintain social distancing, only one household will be permitted access at any time.

We currently offer facilties for baby feeding in the following locations:

Nursing Room

• Management suite - accessed via The Oasis (lower level)
• Park Lane toilets on the Upper Level

Bottle Warming facilities 

• The Oasis seating area - on both upper and lower levels. (Please note: These areas are currently not accessible as the seating areas are not in use as part of the COVID restrictions).
• The Arcade Toilets at the Baby Changing facilities
• Lower High Street Toilets at the Baby Changing facilities

Bottle warming stations within the Oasis are currently not accessible as the seating areas are not in use as part of the COVID restrictions as the areas are closed.

 

Covid-19 Update 

We may need to temporarily close car parks in order to manage visitor numbers. Car Parks that are currently open from 8am are:

• Upper Level Red Car Park
• Orange Zones 1 & 2 
• Lower Level Pink (open from 7am)

Please note, all other car parks are currently closed.

Meadowhall has over 12,000 free car parking spaces. There are 350 disabled spaces available. Please head to Orange Zone 1 for the disabled spaces closest to Shopmobility.

Motorcycle parking in lower red, lower pink and yellow car parks, as well as orange zone 4 car park.

We also offer over 200 parent and child spaces which can be found across Meadowhall car parks except zones 3 and 4.

Please note our car parks are monitored to ensure instructions are followed for disabled and parent and child spaces. Failure to comply with parking terms conditions may result in a Parking Charge Notice.

Car Park height restrictions are 2.1 mtrs or 6’10” across all car parks with the exception of the Orange Zone Car Parks.  There is no height restriction on the Orange Zone Car Parks.

At this time our dedicated car valeting service is only available within our Pink Car Park, near House of Fraser and M&S. We apologise for any inconvenience caused and thank you for your understanding and patience at this time.

Come back to a gleaming car after a day's shopping. We have three dedicated valeting centres conveniently placed within the Pink, Red and Yellow car parks.

Our Changing Places toilet includes an adjustable adult-sized changing bench, a hoist system, space for up to three people, a privacy curtain and a non-slip floor. You can find this situated just off the lower Oasis Dining Quarter, as marked on the centre map here.

To access the Changing Places facility you will need to collect the key from the Management Suite reception. 

These facilities are being cleaned after each use, and we are also providing hand sanitiser and hand washing facilities for customers to use for extra peace of mind.
 

Many of our stores have their own Click and Collect service. 

The no fuss way to send, return or collect your parcels.

A Collect+ service is available at our brand new Customer Service and Collection facility, located on the Upper Hight Street near the entrance to the Oasis. Once you have collected your parcel, if you wish to, you can try it on straight away in one of our changing rooms so you can decide whether to keep it or return it.

Following Collect+ guidelines, our Customer Services team is currently unable to accept parcels which are larger or heavier than 50x50x60cm and 10kgs or less.

Our main Customer Service desk has now moved and can be found in our brand-new Customer Service and Collection facility, located on the Upper High Street near the entrance to the Oasis. Services include: Collect + parcel collection and returns, changing room facilities, Information, Gift Cards.

Customer Service support can also be found by visiting our Shop Mobility Desk on the Lower High Street adjacent to Wilko and Argos, by visiting the Careline team in the Management Suite or from one of our mobile Customer Service staff who can be found on the malls offering help and support to anyone on the move who may require it.

Our brand new Cycle Hub is here

The innovative two-tier bike storage hubs, available for customers, are located at the centre at;

• Next to the Meadowhall Management Suite
• Orange zone 1 car park

There's also a dedicated hub for centre staff in Service Area 7.

Customers and staff can use this facility for a short term basis, for example whilst using the shopping centre.

Terms & Conditions apply, visit the Cycle Hub page for more details.

Please be aware that our EV charging is currently only available from our Orange Car Park. We apologise for any inconvenience this may cause.

Charge your car at our free electric charging points. Meadowhall offers over 50 free EV charging points located in the Orange Zone Car Park near the Next entrance, and Lower Green Zone Car Park near Debenhams entrance.

First aid is located within the Meadowhall Management Suite.

A Meadowhall Gift Card is the perfect gift for your friends and family, letting them choose exactly what they want, whether it’s a birthday or Christmas present, to mark an anniversary or just to say ‘thanks’. 

Meadowhall gift cards can be purchased in centre from our customer service desks, Customer Service and Collection store and any of our self-service kiosks. You can also buy them online on our gift card website.

Meadowhall also offers a virtual gift card which is emailed to the recipient.

Our gift card can be used in most of our stores and restaurants. To see the full list of stores that do not accept, visit the Gift Card information page

Meadowhall has joined the Hidden Disabilities Sunflower Scheme, to support more than 10 million people living in the UK that have a hidden disability.  Official Hidden Disabilities Sunflower lanyards will be available from Lower High Street Customer Service Desk, and our team have all been trained to recognise the meaning behind the sunflower.

For more information visit the Hidden Disabilities page.

In order to support social distancing, we have temporarily reduced the seating available on our malls. If you need assistance when in the centre, please speak to a member of the team who are on hand to help. 

Please be aware that food and drink cannot be consumed on site, we are offering takeaway food only.

A selection of our restaurants and cafes are offering a takeaway service for shoppers to enjoy at home or in one of two designated outdoor dining areas, including a covered space next to the Oasis Dining Quarter and a bespoke area outside High Street entrance. Customers must be seated while eating and follow all Government guidelines around social distancing.

The Steel Foundry Wetherspoons will also be opening an extended outdoor area for customers to enjoy seated dining in groups of up to six people or two households.

Our charging pods are temporarily unavailable. We'd like to thank you for your continued understanding and patience at this time.

We have charging pods located at seating areas at various points throughout the centre.

Covid update: Pushchair Hire is currently unavailable. Thank you for your continued support and understanding.

Available at The Shop Mobility Customer Services Desk at the Argos entrance (Pushchairs suitable for children aged 1-2 years - 2 forms of I.D are required to hire, 1 with full address details).

Regus Express Business Lounge is bookable by the hour for any meetings you have arranged, or if you simply require a few hours at a desk. Call 0870 880 8484 for more information.

Our indoor children’s play facility is closed until further notice. We apologise for any inconvenience caused and thank you for your understanding and patience at this time.

Our free entry Mini & Me soft play area is located at The Lanes, next to The Oasis Dining Quarter. The play area is for ages 3 years and below with parental supervision (required). 

Open from: 

• Mon -Fri: 9am to 8.45pm
• Saturday: 9am to 7.45pm 
• Sundays: 10am to 4.45pm

​Children will be required to remove their shoes when using the play area. 

We have toilets located near The Oasis Dining Quarter, Debenhams, Argos and Timpson.

Are there disabled changing facilities at Meadowhall?

There are disabled access facilities located within Changing Places just off The Oasis Dining Quarter, near Pizza Hut and KFC. On arrival, please use the intercom to gain access. Our Changing Places facility is being cleaned after each use. The facility includes a height adjustable adult-sized changing bench, a hoist system, space for the disabled person and up to two carers, a privacy curtain and a non-slip floor.
 

What baby facilities are there at Meadowhall?

There are facilities located in the Toilet corridors across the Centre.

Full list of Baby Change Facilites throughout the centre.

Centre Map.

Faster, free WiFi right at your fingertips. Simply login, and start sharing; use the wifi name: _Meadowhall Free WiFi