Sales Associate (16Hr Contract)

Lacoste

NOW - 26/06/2022

Job details
Full job title: Sales Associate (16Hr Contract)
Full time / part time
Full time
Numbers of hours per week: 16
Specific shift details
Mornings, Evenings, Nights, Weekends, All
Job type
Permanent
Job description
Job Description Purpose To provide an outstanding customer service and promote the Lacoste brand to the highest standard, creating brand loyalty. They act as a key support for the UK business to promote the brand position and achieve the brand vision - to become a unique premium & sport inspired brand, improving profitability and desirability while respecting the company’s values. Main Responsibilities Play as One Team Maintain a pleasant shopping environment consistent with Lacoste standards and to uphold our brand ▪ Know perfectly the history and new Lacoste values, and be able to share this with customers through inspirational story telling ▪ Work together to deliver at pace and contribute to all areas of store operation, keeping customer complaints to a minimum and creating a fun, vibrant and bubbly atmosphere for our customers and fellow employees ▪ Accountable for cash handling, opening and closing of tills, cash reconciliation through cash office procedures ▪ Monitor stock replenishment and control standards Play with Elegance Ensure sales animation by achieving and exceeding daily objectives/targets ▪ Take pride in ownership; adhering to proper housekeeping standards on the sales floor ▪ Accountable for processing cash and card payments with a warmly closing sentence to conclude the customer experience ▪ Able to deal with customer complaints and resolve these in a professional and timely manner; taking the initiative to find a solution first before escalating matters to a senior colleague Play by Daring Propose naturally services to all visitors and guarantee full customer availability ▪ Know in detail our products and particular attributes e.g. colour choices, sizes, availability and fabric specifics ▪ Go above and beyond to exceed expectation through the offer of additional services such as gift wrapping, delivering product ceremony at any time to every customer as well as promoting loyalty card schemes ▪ Respect and follow stock policy standards for efficient sales management Play with Tenacity Foster a ‘First 10 Yards’ approach; ensuring all customers are approached and offer them available services ▪ Listen, understand and respond accordingly in order to drive reassurance and clarity ▪ Take a consultative approach to customers highlighting the selling points of specific products ▪ Respect and follow the stock standards for proper sales efficiency ▪ Be courageous and confident to support different aspects of the store operating; challenging yourself to prioritise difficult tasks and make decisions under pressure

Closing date: 12-07-2022

How to apply

Take a CV and covering letter into a store