At Meadowhall, we're always looking for ways to support our local community and make our centre more accessible so we've been working closely with Support Dogs, a Sheffield-based charity, and we recently invited them to test out the new covid-19 safety measures in the centre.
The Support Dogs team and their clients carefully assessed the ‘keep left’ system and one-way entrances and exits, and provided feedback to us on any improvements that could be made.
As a result, we're delighted to announce that we are introducing familiarisation sessions three days a week for customers with assistance dogs, giving them the chance to get to grips with the new systems at a quieter time of the day. We're also making changes to some of our barriers to make them more easily accessible for customers using wheelchairs.
The sessions, which will take place every Monday, Wednesday and Thursday, will be hosted by members of the Meadowhall team who will provide tailored tours to help customers navigate the centre based on their individual needs and shopping habits. Safe social distancing will be maintained throughout the sessions.
Support Dogs provides, trains and supports specialist assistance dog partnerships to increase the independence and quality of life for those affected by autism, epilepsy and physical disability across the UK. To find out more about the charity visit their website.
The initiative forms part of a wider partnership between Support Dogs and British Land, co-owner of Meadowhall. The partnership involves British Land’s sponsorship of one of the charity’s dogs, Cobble, as well as ongoing insight and advice from Support Dogs to improve accessibility across different British Land’s different sites.
To discuss your requirements and book a familiarisation session, call our Careline team on 0333 313 2000 or request a call back via email firstname.lastname@example.org.