Phase Eight Part Time Supervisor

Reporting to: Store / Concession Manager

Job Purpose: To generate sales by delivering outstanding customer service and maintaining exceptional standards, providing a world class shopping experience that means our customer returns again and again. To support the management team to ensure the profitability of the store/concession and drive sales through effective management and communication with the team.

Responsible for - 

Sales:

  • Actively sell in a professional and friendly manner
  • Achieve sales goals by demonstrating a passion for retail, the product and our brand
  • Confidently introduce our full range of products & services
  • Participates in sales initiatives and ensure team are aware of all opportunities to potentialise sales

Service:

  • Provide an inviting and welcoming atmosphere for our customers
  • Engage with our customers, to exceed their expectations and build customer loyalty
  • Make the customer experience fun
  • Promote a customer focus within the team
  • Maintain knowledge of competitor sales and activity

Product:

  • Maintain an in-depth knowledge of our product in order to aid our customers fashion needs
  • To provide accurate and informative product knowledge including the features and benefits of the products available
  • Promote the brand, products and services at all times

Operations:

  • Ensure sales transactions and all cash handling procedures are processed with care and attention in line with Company policy
  • Adhere to stock control procedures and highlight any areas of improvement to line manager
  • Maintain the health and safety of colleagues, customers and contractors
  • Support the management team in ensuring the team are trained and understand all till and cash handling procedures

Teamwork:

  • Work as an effective part of the store and regional sales team
  • Demonstrate flexibility in order to meet store needs
  • Support Style Consultants with learning and development needs
  • Support all team members in achieving team goals through professional and effective relationships
  • Communicate team goals and objectives in the absence of your line manager

Key behaviours:

Essential -

  • Sales and target driven
  • Customer service focused
  • Passion for fashion
  • Commercial awareness
  • Strong work ethic
  • Effective communicator

Desirable -

  • Fashion retail experience
  • Planning and organisation skills
  • Team player
  • Highly motivated 

Working hours: 30hrs per week

Salary: Meets National Minimum Wage 

How to Apply: Please take your CV and Cover Letter into store 

Closing date: 16/01/2020

How to apply
Please take your CV and Cover Letter into store

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