Stay Safe With Us

Our stores, cafes, restaurants, cinema and leisure venues are open and – in line with Government guidance – social distancing measures will be relaxed on 19 July.

Whether you’re looking for a day out with the family, dinner and drinks with friends, or to simply shop ‘til you drop – we have lots going on over the next few months and are excited for you to join us.

We of course want everyone to feel safe and comfortable, so here are a few of the things you can expect when you visit us:

  • We will continue to have hand sanitising stations throughout our centre.
  • We’re encouraging everyone to wear a face covering if they can. Policies of individual stores and operators may vary, so please check in advance
  • We’re encouraging contactless payments where possible.
  • We’re continuing with our enhanced cleaning regimes, particularly of key touchpoints.
  • If you feel unwell and have coronavirus symptoms, we you to think about others and stay at home until you are well enough to return.
  • While social distancing measures have been relaxed, our leisure and personal care operators, such as our cinema, beauticians, and hairdressers, may continue to have some extra measures in place to help you feel more comfortable. Find out more on our Eat Drink & Shop page.
  • Our cafes and restaurants are open. Find out more on our Food & Drink page.
  • We’ve updated the facilities and services we are currently able to offer. Find out more on our Facilities page. 
  • Charities have been among the hardest hit over the past year and so we’re encouraging visitors to help us support our brilliant local charities by using contactless payment to easily donate whatever they can through our Giving Box, which you’ll find at upper High Street.  

We’d like to say a huge thank you to all of our visitors and colleagues for continuing to help keep each other safe.

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