Terms of use

Open Today

10:00 - 21:00

Meadowhall Centre 1999 Ltd., Sheffield S9 1EP. A wholly-owned subsidiary of The British Land Company PLC. Registered Office: York House, 45 Seymour St, London W1H 7LX, Registered in England No. 3918066

1. Definitions 
1.1. Any references to 'Meadowhall’, 'we', 'our' or 'us' shall all be to Meadowhall Centre 1999 Limited. 
1.2. Any reference to the 'User', 'you' or 'your' means to any person (including a private individual or corporate entity) who has registered to the Meadowhall website and/or who has taken advantage of any offers contained within the website. 
1.3. Any reference to the 'Username' means the user identification provided by us to you to enable you to access certain Services (defined below). 
1.4. Any reference to the 'Content' means any and all information, available to you, contained on the website and/or email communications from Meadowhall. 
1.5. Any reference to the 'Password' means the password provided to you by us or any subsequent password chosen by you to enable you to access the Services. 
1.6. Any reference to the 'Services' means the provision of the offers, rewards and benefits and any other content through the Meadowhall website. 
1.8 Any reference to 'Your Information' means all personal information about you or relating to you which we obtain from you or third parties and which we learn from the way you use and manage your account(s). 
1.9 Any reference to 'Privacy Statement' means the privacy statement available on the Meadowhall website at http://www.meadowhall.co.uk 

2. Residence / Eligibility 
2.1. These pages are issued in the United Kingdom (UK) and are intended for access and use by residents in the UK. 
2.2. Meadowhall do not make any warranties, express or implied, that the Content and the Services or the availability of the same in any particular jurisdiction outside the UK is compliant with applicable local laws or regulations or that the Content can be legitimately used outside the UK. 
2.3. You, the User, must satisfy yourself, before using the Services, that you are lawfully entitled to receive the Content and use the Services. Meadowhall do not accept any liability for any costs, losses or damages whatsoever resulting from or related to the availability of the Content and use of the Services in respect of persons in jurisdictions outside the UK or to persons who are nominees or trustees for citizens, residents or nationals of other countries. 
2.4. Meadowhall reserves the right to refuse any application for the Services without disclosing any reason. 

3. Registration / Security Precautions / Operating Rules 
3.1. By registering you details on the Meadowhall website, you accept these conditions and agree that we may communicate with you by e-mail, use of digital technologies and/or through the Meadowhall website. 
3.2. Not all of the Services may be available immediately or at the same time. You can find out which are available to you by viewing the Meadowhall website. 
3.3. In order to obtain access to the Services you must register with us. You can only register by completing registration process which will be delivered via the Meadowhall website electronically using a secure link. 
3.4. When you access the Services for the first time, you will be prompted to choose a Password. You must memorise your Password and must not disclose them to anyone, including a member of Meadowhall staff. You should not record your Password in such a way that they can be identified with any of your product(s) or can be understood by anyone else. You should not store your Username and Password on your computer. 
3.5. If you believe that someone else knows your Password we recommend you go to the Meadowhall website and change it as soon as you can. If you fail to do so, we will not, be responsible for any person having access to Your Information or any loss suffered by you. Alternatively, you may contact Careline on 0333 313 2000.
3.6. You must make use of the Content and the Services solely for your own purpose as a User and must not make the Services available to third parties without the prior consent of Meadowhall. 
3.7. You must not access or attempt to access personal information which relates to any person other than Your Information which relates to you as a User. It is an offence under section 55 of the Data Protection Act 1998 (’Section 55’) to access any personal information by means of the Services other than Your Information relating to you as a User. If we have reason to believe that an attempt has been made to access any personal information through the Services in breach of Section 55, we may revoke your access in accordance with Clause 4.3 below. We may also report our suspicions to the Information Commissioner’s Office (the supervisory authority which enforces and oversees the Data Protection Act 1998) and/or the police. 
3.8. You must log-out of these pages or the Meadowhall website you have accessed and close your web browser when you have finished using the Services. 

4. Availability of the Services 
4.1. We reserve the right to change the information, presentation, performance, User facilities and availability of any part of the Content and the way in which the Services are provided at any time at our sole discretion and without prior notice. 
4.2. Meadowhall do not make any warranty or representation that the Services can be accessed at all times during the hours of business stated on the Meadowhall website which you are registering for. The Services may be temporarily unavailable or restricted for administrative or other reasons. Meadowhall shall not have any liability for any loss or damage whatsoever arising out of or in connection with the loss of use of the Services. 
4.3. Without prejudice to the foregoing, we reserve the right to revoke your access to the Content and/or the Services without notice if: 
4.3.1. You key in the incorrect Password on successive log-on attempts; or 
4.3.2. We suspect that an unauthorised person is attempting to access the Content and/or the Services; or 
4.3.3. For valid operational reasons, we believe it is necessary to do so. 

5. Third party offers 
5.1 From time to time, we may provide you with the opportunity to benefit from certain promotions and offers operated by third parties as part of the Services ("Offers"). Any such Offers will have their own applicable terms and conditions which you will be required to enter into and comply with if you wish to gain any benefit from such Offers. 
5.2. Offers available as part of the Services may change or be withdrawn at any time. Where reasonably possible, we will source alternative offers on your behalf but we are not obliged to do so. 
5.3. The third party operating any Offer which forms part of the Services (the "Supplier") shall be responsible for making you aware of the terms and conditions applicable to that Offer. The Supplier shall be solely responsible for the fulfilment of the Offer and Meadowhall shall not have any liability under or in respect of an Offer or in relation to the goods or services supplied as part of an Offer whatsoever. 
5.4 In the event that you have any complaints or queries relating to an Offer, a Supplier of any products or services provided by a Supplier as part of an Offer, you must direct such complaints and queries to the Supplier direct, not to us. The Supplier shall be responsible for ensuring that your complaint or query is resolved reasonably, quickly and efficiently. 

6. Intellectual property 
6.1. Any intellectual property rights vesting in the Meadowhall Services, the Content and any promotional materials relating to the Services and/or Offers belong to Meadowhall or its licensors as appropriate. You have no rights to reproduce, adapt or exploit any such intellectual property rights or any part(s) thereof without our express prior written consent. 

7. Downloading of Software 
7.1. Any software is downloaded at your own risk. Meadowhall do not warrant as to the suitability of any such software that is downloaded, nor do Meadowhall accept any liability for any problems with your computer that may arise as a result. If you are in any doubt as to the suitability of software to be downloaded for your computer, it is recommended that you obtain specialist advice before downloading. 

8. Changes to these Terms and Conditions 
8.1. We reserve the right to change these terms and conditions without prior notice and you will be automatically notified of any such change online when you next log-on which will require clicking for your acceptance of the changes. We also reserve the right to change the access requirements without prior notice where this change reflects best recommended practice. 

9. E-mail 
9.1. We do send emails as part of the Meadowhall Service, and these are dealt with in accordance with our Privacy Statement available on the Meadowhall website. 

10. Use of Personal Data 
10.1. Your Information which is provided to us will be used by us in accordance with the provisions of this agreement and our Privacy Statement available on the Meadowhall website. 

11. Termination 
11.1. Meadowhall may terminate this agreement and revoke the User's access to Meadowhall Services without notice if: 
11.1.1. The User is in breach of any of these terms and conditions, and/or the Privacy Statement OR 
11.1.2. The User is, in the reasonable opinion of Meadowhall, in breach of any generally accepted guidelines on internet usage and etiquette (including, but without prejudice to the foregoing generality, restrictions on pirating or copying software or attempts to violate security). 

12. Waiver 
12.1. If either party fails to exercise any right or remedy under these terms and conditions, this shall not prevent them from doing so at any time in the future. 

13. Notices 
13.1. All notices which are required to be given shall be in writing and shall be sent to the email address of the recipient set out in the registration process or such other email address as the recipient may designate by changing their email through the Meadowhall website. 
13.2. Any such notice shall be deemed to have been served at the time the transmission is electronically confirmed. 

14 General Disclaimers 
14.1. While we have taken all reasonable care to ensure that the Content contained within the pages of the Meadowhall website is accurate, current and complies with relevant UK legislation and regulations as at the date of issue, errors or omissions may occur due to circumstances outside our control. 
14.2. To the fullest extent permissible by law, Meadowhall, exclude all liability (whether in negligence or otherwise) in relation to the Content of these online pages or the descriptions of the goods and services contained on them. We shall have no obligation to take any proceedings on your behalf, or fund any action you may bring, against a Supplier. 
14.3. We produce these online pages and advertise the goods and services or Offers listed in these pages for your benefit. None of the goods or services advertised in these online pages are offered for sale to you by us. Any contract which is concluded for the purchase of those goods or services or Offers advertised on Meadowhall website or for the use of the services offered will be between you and the relevant supplier and Meadowhall shall not have any liability under or in respect of that contract or in relation to the goods or services supplied whatsoever. 
14.4. Meadowhall shall not be deemed to be in breach of this agreement, or otherwise be liable to you, by reason of any delay in performance or non-performance of any of our obligations under this agreement to the extent that such delay or non-performance is due to any cause beyond our reasonable control including but not limited to the acts, defaults or omissions of Suppliers or sub-contractors or strike, lockout or other form of industrial action. 
14.5. This agreement sets out the entire agreement and understanding between the parties and supersedes all prior agreements, understandings or arrangements (oral or written) in respect of the subject matter of this agreement. Each party acknowledges that it has entered into this Agreement in reliance only upon the representations, warranties and promises specifically contained or incorporated in this agreement and, save as expressly set out in this agreement, each party shall have no liability in respect of any other representation, warranty or promise made prior to the date of this agreement unless it was made fraudulently. 
14.6. All exclusions and/or limitations on liability set out in these terms and conditions shall not apply to liability for death, personal injury, fraud or fraudulent misrepresentation, where no such exclusions or limitations on liability shall apply. 

15. Governing Law 
15.1. These terms and conditions are governed by English law and each of the parties irrevocably submits for all purposes in connection with this agreement to the exclusive jurisdiction of the English courts. 

16. Competitions
16.1. All entrants must be resident in the UK and aged 18 years or over.
16.2. Employees of the Meadowhall Centre and their immediate families, their agents or anyone professionally connected with the draw are not permitted to enter. 
16.3. Entry to the competition is free. 
16.4. No equivalent to the prizes, cash or otherwise will be offered.
16.5. The prize consists of the desciption listed under the competitions listing on the Offers tab.
16.6. Enter the prize draw online. 
16.7. The closing date for entry is displayed under the competition listing on the Offers tab
16.8. The winner will be contacted the same day of the prize draw.
16.9. Only one prize can be won per entry.
16.10. Privacy policy can be viewed online at meadowhall.co.uk. 
16.11.The result of the draw is final. No correspondence will be entered into. Promoter: Meadowhall Centre, Sheffield, S9 1EP. DO NOT SEND ENTRIES TO THIS ADDRESS. 

Opening Times

Monday
10:00
-
21:00
Tuesday
10:00
-
21:00
Wednesday
10:00
-
21:00
Thursday
10:00
-
21:00
Friday
10:00
-
21:00
Saturday
09:00
-
20:00
Sunday
11:00
-
17:00

Bank Holiday Open 10am - 8pm

Oasis Dining Quarter

Monday - Saturday 09:00 - 23:00 

Sunday 10:00 - 21:00

Top Tip - Shopping, dining or visiting the cinema in the evening, park in the Orange Zone car park close to The Oasis Dining Quarter.

Please note that some retailers may vary from these times.

Search below for the shop details or view the full list of retailers

Getting here

Meadowhall Centre
Sheffield
S9 1EP
0333 313 2000
  • Car

    Leave Sheffield City Centre along the A61, leading onto the A6109 (M1 North) Brightside Lane. Continue for approximately 2.5 miles. Go straight on at the roundabout with Forgemasters on your right, then turn right at the 4th set of traffic lights.

    Disabled Access: Detailed information and guidance about disabled access can be found on the DisabledGo website, including access, parking facilities and additional services.

  • Train

    With Meadowhall’s excellent public transport terminals, we’re easy to reach thanks to the Meadowhall Passenger Transport Interchange (PTI). The Centre has arguably the best public transport service of any shopping centre in the UK. The PTI has facilities for local and regional bus, train and Supertram services.

    For Public Transport information visit travelsouthyorkshire.com

    Disabled Access: Detailed information and guidance about disabled access can be found on the DisabledGo website, including access, parking facilities and additional services.

  • Bus

    We’re easy to reach thanks to the Meadowhall Passenger Transport Interchange (PTI). The Centre has arguably the best public transport service of any shopping centre in the UK. The PTI has facilities for local and regional bus, train and Supertram services.

    For Public Transport information visit  travelsouthyorkshire.com

    Disabled Access: Detailed information and guidance about disabled access can be found on the DisabledGo website, including access, parking facilities and additional services.

  • Tram

    With Meadowhall’s excellent public transport terminals, we’re easy to reach thanks to the Meadowhall Passenger Transport Interchange (PTI). The Centre has arguably the best public transport service of any shopping centre in the UK. The PTI has facilities for local and regional bus, train and Supertram services.

    For Public Transport information visit  travelsouthyorkshire.com

    Disabled Access: Detailed information and guidance about disabled access can be found on the DisabledGo website, including access, parking facilities and additional services.

  • Bike

    There are cycle routes from both Sheffield and Rotherham. When you do arrive, cycle stands and lockers can be used for peace on mind.

    -We have dedicated cycle paths linking the Centre to both Sheffield and Rotherham as well as Transpennine routes 6, 62 and Five Weirs Walk.
    -Cycle stands and cycle lockers are located adjacent to the cycle path near the Oasis Dining Quarter entrance and children’s outdoor play area.
    -Further  cycle stands are located at the lower High Street entrance of Orange Zone 1 car park (near the Argos store) and in the Passenger Transport Interchange adjacent to the bus parking bays.

Facilities

View and download Meadowhall's Mall Guide here. 

To view Meadowhall's Visitor Code of Conduct please click here.

We have 7 cash machine points located throughout the Centre.

For the little ones, we have various bottle warming facilities around the centre. Find them at House of Fraser, BHS, Debenhams, Next, Pizza Express and more. Check the mall guide in-centre for a full list of where you can find our bottle warming facilities.

Meadowhall has over 12,000 free car parking spaces. There are 350 disabled spaces available. Please head to the Pink Car Park for the disabled spaces closest to Shopmobility.

Motorcycle parking in lower red, lower pink and yellow car parks, as well as orange zone 4 car park.

We also offer 207 parent and child spaces which can be found across Meadowhall car parks except zones 3 and 4.

Please note our car parks are monitored to ensure instructions are followed for disabled and parent and child spaces. Failure to comply with parking terms conditions may result in a Parking Charge Notice.

Car Park height restrictions are 2.1 mtrs or 6’10” across all car parks with the exception of the Orange Zone Car Parks.  There is no height restriction on the Orange Zone Car Parks.

Charge your car at our free electric car charging points. Only located in the Orange Zone Car Park 2 (near to the Next Entrance).

 

Venture outdoors where the little ones can explore cargo nets, walk the plank or try a bit of calming music on a giant xylophone.

Please note the Monster Play Area will be closed on Monday 18th September until Thursday 21st September 2016. We apologise for any inconvenience.

Located in the Oasis Dining Quarter corridor.

Located in the Toilet corridors across the Centre.

Available within the Management Suite for members of the public. Please contact Careline on 0333 313 2000 for the Quiet Room opening times and terms and conditions of use.

Regus Express Business Lounge is bookable by the hour for any meetings you have arranged, or if you simply require a few hours at a desk. Call 0870 880 8484 for more information.

 

Our free entry under water themed, soft play structure is located at the lower High Street entrance next to Argos. The play area is for ages 3 years and below with parental supervision (required). 

Open from: 

  • Mon -Fri: 9am to 8.45pm
  • Saturday: 9am to 7.45pm 
  • Sundays: 10am to 4.45pm

​Children will be required to remove their shoes when using the play area. 

Please note this soft play area is here on a trial basis and is not a permanent facility within Meadowhall. 

 

We have toilets located near The Oasis Dining Quarter, Debenhams, Argos and Timpsons.

To help you find your way around see our Mallguide.

Services

Come back to a gleaming car after a day's shopping. We have three dedicated valeting centres conveniently placed within the Pink, Red and Yellow car parks.

Phone battery running down whilst you're on the go? Don't worry, visit the new ChargeBox in-centre - providing you with a secure and private way to charge your devices and it's absolutely FREE! Located on the Upper Oasis Mezzanine.

Many of our stores have their own Click and Collect service.

The no-fuss way to send, return or collect your parcels. Located at the Customer Service desk in The Atrium near M&S. Click here for more info.

Gift cards and information, first aid, push chair hire and interpreter services are available. Visit one of our Customer Service desks located on either the Lower Atrium, near M&S or the Upper Arcade, near Zara and the main entrance.

Located within the Meadowhall Management Suite.

Give the perfect gift, valid across 250 stores. Available at the upper Customer Services desk or online.

Located within the Meadowhall Management Suite.

At Meadowhall we want you to have the best experience possible. Give us your feedback and be in with the chance of winning a £250 Gift Card.

Free BT WiFi available throughout the Centre - Search for BTWifi-Meadowhall.

Accessibility

A height adjustable adult-sized changing bench, a hoist system, space for the disabled person and up to two carers, a privacy curtain and a non-slip floor. Situated just off the lower Oasis Dining Quarter.

To view detailed accessibility information to Meadowhall Shopping Centre, click here to go to DisabledGo.com

Available at The Atrium Customer Services Desk (Pushchairs suitable for children aged 6 months up to 3 years - 2 forms of I.D are required to hire, 1 with full address details).

Don't struggle around, we offer accompanied shopping or we have a number of wheelchairs and self drive scooters you can borrow. Just make sure you bring along 2 pieces of ID, one with your home address on. You'll need to call us beforehand to book your scooter as we want to make sure we have one available when you need it. We have 350 disabled parking spaces, head to Pink car park for those nearest the Shopmobility Desk outside Marks and Spencer. We're proud to be working in conjunction with Parkgate Mobility. Note: Wheelchairs and scooters are subject to availability. If you'd like more info, call our careline on 0333 313 2000 or email us.

To view detailed accessibility information to Meadowhall Shopping Centre, click here to go to DisabledGo.com