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How is Meadowhall responding to the Covid-19 outbreak?

Following government guidance, many of our stores are now open. Our cafes, bars and restaurants are also preparing to fully reopen from 4th July, as well as some of our hair salons.
They may be working to slightly different timescales for reopening and may be implementing new systems - such as pre-booked reservations only - to help everyone to stay safe. Please do check with them directly before setting off.
Some of our cafes and restaurants will continue to offer a take away or delivery service.
Please note that our retailers, restaurants and leisure sites may be working to slightly different timescales for their reopening. They may also be implementing new systems to help everybody to stay safe, so please always check with them directly before setting off.

Some of our cafes and restaurants will continue to offer a take away or delivery service only for now.
 

The safety of our customers and colleagues is our number one priority, so you might notice extra measures in place when you next visit. These include:

  • 'Keep left' systems to help with social distancing
  • Hand sanitising stations at all entrances
  • New signage to help everyone to keep a two-metre distance from others
  • Plexiglass screen barriers at our visitor desks

Our Meadowhall on-site team have all been provided with suitable PPE such as masks and gloves to help them carry out their roles safely. We’re also continuing with our enhanced cleaning regimes, including regular cleaning of key touchpoints throughout each day.

To make sure everyone can keep a two-metre distance, we will be closely managing our visitor numbers. If we become particularly busy, we may temporarily close access to our car parks.

See a full list of what’s now open at Meadowhall here.
For details on planning your next visit, including important updates to our Oasis Dining Quarter, click here.

Are there disabled changing facilities at Meadowhall?

There are disabled access facilities located within Changing Places just off The Oasis Dining Quarter, near Pizza Hut and KFC. On arrival, please use the intercom to gain access. Our Changing Places facility is being cleaned after each use. The facility includes a height adjustable adult-sized changing bench, a hoist system, space for the disabled person and one carer a privacy curtain and a non-slip floor.

Does Meadowhall Recycle?

Yes, Meadowhall does recycle all waste in the centre, and where we can't recycle waste it is sent to energy facilities to be turned into power for homes, schools and businesses.

Are there disabled spaces?

We have 350 disabled parking spaces, head to Orange Zone 1 car park for those nearest the Shopmobility Desk, near Argos entrance. For more information on Shopmobility, Click here

We also offer over 200 parent and child spaces.

Is there a quiet room in Meadowhall? Where are the quiet room facilities?

Our Quiet Room is available within the Management Suite for members of the public. For your safety, the room is being cleaned after each use. Please contact Careline on 0333 313 2000 for the Quiet Room opening times and terms and conditions of use.

Does Meadowhall have any first aid facilities? Where are the first aid facilities at Meadowhall?

First Aid is located within the Meadowhall Management Suite, located at the back of The Oasis Dining Quarter near Pizza Hut and KFC.

Are there any phone or iPad charging facilities?

We have charging pods located at seating areas at various points throughout the centre.
 

Are there any bottle warming facilities in Meadowhall?

We have bottle warming facilities on Lower High St and Arcade baby changing rooms. Please speak to a member of our team if you need and help.
 

What women's / men's /fashion shops are at Meadowhall?

Shop the latest high street and designer fashions, browse the extensive beauty offering for both products and indulgent spa services, and let the 290 stores inspire your gift ideas.
See full list of stores here. 

For the latest season fashion inspiration see here.

What shops / brands / stores are at Meadowhall?

Shop the latest high street and designer fashions, browse the extensive beauty offering for both products and indulgent spa services, and let the 290 stores inspire your gift ideas. And, with the Oasis Dining Quarter you'll be spoilt for choice when it comes to dining. Whether it's a bite to eat or a meal with friends and family, you won't be disappointed with what's on offer - from Thai and Japanese to Italian, American and good old British! Meadowhall is the region's favourite shopping destination.

Meadowhall shopping venue covers 1.4 million sq ft of floor space and inhabits 290 stores from top independent and international brands, 50 places to eat in Sheffield and drink, and an 11-screen cinema. Ever since it opened in 1990 on the site of a former steelworks, Meadowhall's been the place to shop in Sheffield in the region. There's also 12,000 free parking spaces and direct access via rail, road and tram - there´s even a landing pad for your helicopter for anyone who wants to go on a spree with their lottery millions!

See a full list of stores here.

See a ful list of dining here.

Does Meadowhall have any gift cards? Where can I get gift cards at Meadowhall?

Meadowhall Gift Card is the perfect gift for your friends and family, letting them choose exactly what they want, whether it’s a Birthday or Christmas present, to mark an Anniversary or just to say Thanks! Our Gift Card can be used in the majority of our stores and restaurants. Order your gift card online here or purchase at one of our customer service desks.

  • Gift Cards can now be purchased from our Customer Service Desks - contactless payment preferred

What's on at Meadowhall? What events are on at Meadowhall? Is there any entertainment at Meadowhall?

We’re sorry to announce that all Meadowhall Sessions have been cancelled following government guidance.

 

Does Meadowhall have click and collect?

Many stores at Meadowhall offer click and collect service. You can view the full list of stores offering this service here.

Does Meadowhall have Wifi? Is Wifi free at Meadowhall?

Faster, free WiFi right at your fingertips. Simply login, and start sharing _Meadowhall Free WiFi
 

Are Air Fresheners Used In The Centre?

Meadowhall has partnered with ScentAir to implement an ambient scent programme to enhance the customer experience. For more information on ScentAir please click here

Do Meadowhall provide staff car parking facilities?

All colleagues working at Meadowhall are asked to use the dedicated staff car park off Alsing Road.

 

Meadowhall provides a dedicated staff car park of 1,400 spaces less than 400m from the main entrances. This decision was made by the Retail Panel Association to ensure a ‘customer first’ approach. 

There are over 300 dedicated disabled parking spaces across the Centre’s car parks, available for blue badge holders. 

Meadowhall has implemented a temporary dispensation policy for employees, which is agreed and overseen by our Retail Panel Association. This process is available to view and download here.

We are proud to have been recognised and awarded for our car parks through Park Mark, an independent industry award. 

 

 

Is there Police at Meadowhall?

The safety and security of Meadowhall customers and retailers is our priority, Meadowhall’s partnership with South Yorkshire Police has run for over 25 years and continues to go from strength to strength. Over recent months Meadowhall has increased numbers of armed police, security staff and precautionary safety measures to protect the safety of our visitors and our team.

We are proud to be one the longest running security teams in any UK shopping centre, and to have been recognized across the industry for our work.  As a team, we are trained to the highest level to ensure the safety of all, working closely with a range of partners including the police and other emergency services. 

South Yorkshire Police have an on-site police station at the centre, working alongside our security team. Meadowhall is part of South Yorkshire Police’s Community Safety Accreditation Scheme (CSAS), which is a voluntary scheme under the Police Reform Act 2002, enabling the South Yorkshire Police Chief Constable to offer suitable employers and their employees within the county an accredited status in respect of them carrying out certain community safety functions. Meadowhall is accredited to CSAS contributing to maintaining and improving community safety.

 

 

Police and Security at Meadowhall

Police and Security at Meadowhall

Where is the Management Office?

The management office is located in the Oasis Dining Quarter, on the lower level.

For the mall map click here.

What should I do if I think I've lost something on site?

Visit the Management Suite located on the lower level at the back of the Oasis Dining Quarter who will be able help you.

For a map of the centre, click here

 

Are there cash machines in Meadowhall?

We have 7 cash machine points easily located throughout the centre including on the upper level outside M&S and on the lower level High Street near Carphone Warehouse. 

Does Meadowhall have any banks?

HSBC

Yorkshire Bank

Halifax

TSB

Santander

What facilities are there for families with children?

We are currently unable to provide our bottle warming service and our indoor/outdoor children’s play facilities are closed until further notice. We apologise for any inconvenience.

Where are the toilets?

We have toilets located near The Oasis Dining Quarter, Debenhams, Argos and Timpson. Please note, that the toilets located next to Timpson’s are available for disabled users and baby changing facilities only until further notice.
 

Are there disabled changing facilities at Meadowhall?

There are disabled access facilities located within Changing Places just off The Oasis Dining Quarter, near Pizza Hut and KFC. On arrival, please use the intercom to gain access. Our Changing Places facility is being cleaned after each use. The facility includes a height adjustable adult-sized changing bench, a hoist system, space for the disabled person and up to two carers, a privacy curtain and a non-slip floor.
 

What baby facilities are there at Meadowhall?

Located in the Toilet corridors across the Centre. For full list of Baby Change Facilites throughout the centre click here

See a map of the centre here.  

Are there places to eat and drink?

Cafes and restaurants open at Meadowhall are currently offering a click and collect, take-home or delivery service only. The indoor and outdoor seating space at the Oasis Dining Quarter remain closed, and visitors are kindly asked to take their food away to be enjoyed at home.

For our full list of eateries now open please click here.

Can I hire mobility equipment at Meadowhall?

Shopmobility are currently unable to provide the familiarisation sessions that are required for new users of our Shopmobility services, while also maintaining social distancing.
We are sorry to any customers impacted by this, and we look forward to reinstating the full service as soon as it is safe to do so.

 

You can hire a wheelchair or mobility scooters at Meadowhall. 

We have a number of wheelchairs and self-drive mobility scooters you can borrow. Just make sure you bring along 2 pieces of ID, one which includes your home address. You'll need to call us beforehand to book your scooter as we want to make sure we have one available when you need it. We’re proud to be working in conjunction with Parkgate Mobility. 

Note: Wheelchairs and scooters are subject to availability 

Available on Lower High Street near Argos and Wilko. We recommend parking in Orange Zone car park if you are driving.

If you’d like more information, click here

To book, call our careline on 0333 313 2000, or email us here.

What are the nearest transport links?

Meadowhall is the only major out of town retail centre in the UK with its own heavy rail and light rail offering excellent transport links with the Meadowhall Passenger Transport Interchange (PTI) across local and regional bus, train and Supertram services. Meadowhall is also directly next to the M1 if travelling by car. This unique degree of accessibility is celebrated by the centre as a key attribute, and is a significant factor contributing to the aims and objectives of the Meadowhall Travel Plan.

These overarching aims are: 

  • To improve the general understanding of sustainable transport options;
  • To encourage the Meadowhall team to use sustainable transport options;
  • To ensure a ‘people focused’ and targeted approach to ensure sustained travel. 

A copy of the Meadowhall Travel Plan can be viewed and downloaded here

Car

Leave Sheffield City Centre along the A61, leading onto the A6109 (M1 North) Brightside Lane. Continue for approximately 2.5 miles. Go straight on at the roundabout with Forgemasters on your right, then turn right at the 4th set of traffic lights.

Disabled Access: Detailed information and guidance about disabled access can be found on the DisabledGo website, including access, parking facilities and additional services.

Train

With Meadowhall’s excellent public transport terminals, we’re easy to reach thanks to the Meadowhall Passenger Transport Interchange (PTI). The Centre has arguably the best public transport service of any shopping centre in the UK. The PTI has facilities for local and regional bus, train and Supertram services.

For Public Transport information visit travelsouthyorkshire.com

Disabled Access: Detailed information and guidance about disabled access can be found on the DisabledGo website, including access, parking facilities and additional services.

Bus

We’re easy to reach thanks to the Meadowhall Passenger Transport Interchange (PTI). The Centre has arguably the best public transport service of any shopping centre in the UK. The PTI has facilities for local and regional bus, train and Supertram services.

For Public Transport information visit  travelsouthyorkshire.com

Disabled Access: Detailed information and guidance about disabled access can be found on the DisabledGo website, including access, parking facilities and additional services.

Tram

With our excellent public transport terminals, we’re easy to reach thanks to the Meadowhall Passenger Transport Interchange (PTI). The PTI has facilities for local and regional bus, train and Supertram services. Use the Meadowhall South Tinsley stop to enter via Debenhams or the Meadowhall Interchange to enter via Marks and Spencer. For Public Transport information visit Travel South Yorkshire.
Disabled Access: Information and guidance about disabled access can be found on the DisabledGo website, including access, parking facilities and additional services.

Bike

There are cycle routes from both Sheffield and Rotherham. When you do arrive, cycle stands and lockers can be used for peace on mind.

  • We have dedicated cycle paths linking the Centre to both Sheffield and Rotherham as well as Transpennine routes 6, 62 and Five Weirs Walk.
  • Cycle stands and cycle lockers are located adjacent to the cycle path near the Oasis Dining Quarter entrance and children’s outdoor play area.
  • Further cycle stands are located at the lower High Street entrance of Orange Zone 1 car park (near the Argos store) and in the Passenger Transport Interchange adjacent to the bus parking bays.
When is the car park open and how many spaces do you have?

Our car parks are open every day of the week and are free to all of our visitors.
 

We have temporarily adapted or closed some of our car parks to help everyone keep a safe distance when visiting us


Our car park is open to customers every day of the week, so you don't have to worry about parking whether you're visiting us for a shopping trip, eating out or visiting the cinema. We have 12,000 parking spaces - all of which are absolutely FREE.

 

 

 

What are Meadowhall opening times?

You can find the Meadowhall opening times here.

*Some shops open earlier at 9am.

**You'll find some bars and licensed restaurants stay open beyond these times throughout the week and trade until 11pm on Saturdays and 10.30pm on Sundays. Please check with individual restaurants for full details.

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