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How are stores and services affected by the Government’s decision to close retail centres?

We understand that this is a difficult time, and want to reassure you that the health and safety of our customers, colleagues and communities is our top priority.

Following government guidance, all non-essential stores are now temporarily closed until further notice.

The below retailers are classified as essential. Please note the opening hours detailed below are for guidance only, we recommend contacting the stores prior to travel to avoid disappointment.

Store Opening Hours Nearest Entrance  Closest Car Park   
Monday - Saturday Sunday
M&S (Food & Essential Shop, inc. Click & Collect)

Mon - Thur: 9am to 6pm

Fri: 8.30am to 6pm

Sat: 8.30am to 6pm

11am to 5pm Atrium Lower Pink  
Boots (Pharmacy)

Mon/Thur/Fri/Sat: 9am to 6pm

Tues/Wed: 9.30am to 6pm

Sun: 11am to 5pm Dedicated External Entrance to Store Upper Red  
Superdrug Mon - Sat: 10am to 5pm

Sun: Closed

 

Lower High Street Entrance (by Argos)

Upper High Street Entrance (by Boots)

Orange  
Holland & Barrett Mon - Sun: 10am to 4pm

Lower High Street Entrance (by Argos)

Upper High Street Entrance (by Boots)

Orange  
Wilko Mon - Sat: 9am to 5pm Sun: 11am to 5pm

Lower High Street Entrance (by Argos)

Upper High Street Entrance (by Boots)

Orange  

Banks/Building Societies   

The below banks/building societies are open for essential transactions only during these times. Please note the opening hours detailed below are for guidance only, we recommend contacting the stores prior to travel to avoid disappointment.

Bank/Building Society Opening Hours Nearest Entrance Closest Car Park
Mon - Fri Weekends
TSB 10am to 4pm (Closed 12.30pm to 1.30pm for staff break and cleaning) Closed

Lower High Street Entrance (by Argos)

Upper High Street Entrance (by Boots)

Orange
Santander 10.30am to 2pm Closed Upper Arcade Upper Red
HSBC 10am to 2pm Closed

Lower High Street Entrance (by Argos)

Upper High Street Entrance (by Boots)

Orange
Halifax 10am to 2pm Closed

Lower High Street Entrance (by Argos)

Upper High Street Entrance (by Boots)

Orange
Yorkshire Bank 10am to 2pm Closed Upper Arcade Upper Red

Centre Opening Hours:

  • Mon to Saturday - 8:30am to 6:00pm
  • Sunday – 10:00am – 5:00pm

Designated customer Car Parks and Entrances will open and close around 1 hour before and 1 hour after the centres opening hours. Please note car parks and entrances not listed above are currently closed. 

Please be assured that enhanced cleaning regimes remain in place, particularly of key touchpoints

Please be aware that Shopmobility are working with a reduced service, we are unable to take any advanced bookings and can only assist with registered members.

Gift Cards now only available to purchase online. Please refer to our Gift Card FAQ for more information.

Toilets & Baby Change facilities are currently closed in The Oasis Dining Quarter Lower and Upper levels and on Upper Park Lane. All other facilities in the centre are open as normal.

If you are looking to charge your vehicle, our EV charging points are currently only available in our orange car park, near The Oasis Entrance.

All our Customer Service desks are open as normal to provide any assistance including the Meadowhall Management Suite – located at The Oasis Dining Quarter entrance.

We’d like to thank you for your continued support and patience during this time.

Does Meadowhall Recycle?

Yes, Meadowhall does recycle all waste in the centre, and where we can't recycle waste it is sent to energy facilities to be turned into power for homes, schools and businesses.

Are there disabled spaces?

We have 350 disabled parking spaces, head to Orange Zone 1 car park for those nearest the Shopmobility Desk, near Argos entrance. For more information on Shopmobility, Click here

We also offer over 200 parent and child spaces.

Is there a quiet room in Meadowhall? Where are the quiet room facilities?

Meadowhall Quiet Room is available within the Management Suite for members of the public. Please contact Careline on 0333 313 2000 for the Quiet Room opening times and terms and conditions of use.
 

Does Meadowhall have any first aid facilities? Where are the first aid facilities at Meadowhall?

First Aid is located within the Meadowhall Management Suite, located at the back of The Oasis Dining Quarter near Pizza Hut and KFC.

Are there any phone or iPad charging facilities?

We have charging pods located at seating areas at various points throughout the centre.
 

Are there places to warm a baby bottle at Meadowhall? Is there anywhere to warm a babys bottle? Does Meadowhall have bottle warming facilities?

For the little ones, we have various bottle warming facilities around the centre. Find them at House of Fraser, Debenhams, Next, Pizza Express, The Oasis Dining Quarter and more. Check the mall guide in-centre for a full list of where you can find our bottle warming facilities.
 

What women's / men's /fashion shops are at Meadowhall?

Shop the latest high street and designer fashions, browse the extensive beauty offering for both products and indulgent spa services, and let the 290 stores inspire your gift ideas.
See full list of stores here. 

For the latest season fashion inspiration see here.

What shops / brands / stores are at Meadowhall?

Shop the latest high street and designer fashions, browse the extensive beauty offering for both products and indulgent spa services, and let the 290 stores inspire your gift ideas. And, with the Oasis Dining Quarter you'll be spoilt for choice when it comes to dining. Whether it's a bite to eat or a meal with friends and family, you won't be disappointed with what's on offer - from Thai and Japanese to Italian, American and good old British! Meadowhall is the region's favourite shopping destination.

Meadowhall shopping venue covers 1.4 million sq ft of floor space and inhabits 290 stores from top independent and international brands, 50 places to eat in Sheffield and drink, and an 11-screen cinema. Ever since it opened in 1990 on the site of a former steelworks, Meadowhall's been the place to shop in Sheffield in the region. There's also 12,000 free parking spaces and direct access via rail, road and tram - there´s even a landing pad for your helicopter for anyone who wants to go on a spree with their lottery millions!

See a full list of stores here.

See a ful list of dining here.

Does Meadowhall have any gift cards? Where can I get gift cards at Meadowhall?

Meadowhall Gift Card is the perfect gift for your friends and family, letting them choose exactly what they want, whether it’s a Birthday or Christmas present, to mark an Anniversary or just to say Thanks! Our Gift Card can be used in the majority of our stores and restaurants. Order your gift card online here or purchase at one of our customer service desks.

  • For the time being, we will not be selling Gift Cards from the Customer Service desks in the centre, however the Gift Card kiosks are still available as a self-service option for customers.

  • Gift Cards are still available for purchase online ONLY.

  • We are currently no longer able to offer a Special Delivery postage option online due to Royal Mail being unable to guarantee this service.

  • If your Gift Card is due to expire in the next 90 days we can help. Please contact us on 0333 313 2000.

What's on at Meadowhall? What events are on at Meadowhall? Is there any entertainment at Meadowhall?

Meadowhall offers a range of events and activities to attend throughout the year. Visit our what's on pages to see a full list of upcoming activities, see here

With 11 screens of pure entertainment there's no way you can miss the latest movies at our Vue Cinema. You can enjoy movies from £4.99 when you pre-book your tickets online. With a brand new concessions stand, selling a wide products, incorporating the latest "Tickets At Any Till" technology where tickets and food can be purchased at the same time. With a huge range of 'pick n mix', soft drinks and an irresistible Ben and Jerry's stand with every flavour of ice-cream, milkshakes and coffee. Tickets can be purchased from any till or the ATM's Booking Line  08712 240240. See the list of current movies here
 

Does Meadowhall have click and collect?

Many stores at Meadowhall offer click and collect service. You can view the full list of stores offering this service here.

Does Meadowhall have Wifi? Is Wifi free at Meadowhall?

Faster, free WiFi right at your fingertips. Simply login, and start sharing _Meadowhall Free WiFi
 

Are Air Fresheners Used In The Centre?

Meadowhall has partnered with ScentAir to implement an ambient scent programme to enhance the customer experience. For more information on ScentAir please click here

Do Meadowhall provide staff car parking facilities?

Our Staff Car Park is temporarily closed. Staff are advised to park in the lower Pink Car Park or the Oasis Car Park.

Which entrances can staff & retailers use?

Everyone has been asked to use the staff entrance on lower park lane (using the Pink Car Park), the staff entrance within the service yard by the Oasis (using the Oasis car park).

 

Meadowhall provides a dedicated staff car park of 1,400 spaces less than 400m from the main entrances. This decision was made by the Retail Panel Association to ensure a ‘customer first’ approach. 

There are over 300 dedicated disabled parking spaces across the Centre’s car parks, available for blue badge holders. 

Meadowhall has implemented a temporary dispensation policy for employees, which is agreed and overseen by our Retail Panel Association. This process is available to view and download here.

We are proud to have been recognised and awarded for our car parks through Park Mark, an independent industry award. 

 

 

Is there Police at Meadowhall?

The safety and security of Meadowhall customers and retailers is our priority, Meadowhall’s partnership with South Yorkshire Police has run for over 25 years and continues to go from strength to strength. Over recent months Meadowhall has increased numbers of armed police, security staff and precautionary safety measures to protect the safety of our visitors and our team.

We are proud to be one the longest running security teams in any UK shopping centre, and to have been recognized across the industry for our work.  As a team, we are trained to the highest level to ensure the safety of all, working closely with a range of partners including the police and other emergency services. 

South Yorkshire Police have an on-site police station at the centre, working alongside our security team. Meadowhall is part of South Yorkshire Police’s Community Safety Accreditation Scheme (CSAS), which is a voluntary scheme under the Police Reform Act 2002, enabling the South Yorkshire Police Chief Constable to offer suitable employers and their employees within the county an accredited status in respect of them carrying out certain community safety functions. Meadowhall is accredited to CSAS contributing to maintaining and improving community safety.

 

 

Police and Security at Meadowhall

Police and Security at Meadowhall

Is there a store / mall guide or map online? Can I download a store guide online?

Yes, you can view and download Meadowhall's Mall Guide here.

Does Meadowhall have a Visitor Code Of Conduct?

Yes, this can be viewed here: Visitor Code Of Conduct.

Where is the Management Office?

The management office is located in the Oasis Dining Quarter, on the lower level.

For the mall map click here.

Are there any jobs/vacancies in Meadowhall? Where can I find careers information for Meadowhall?

You can check out the latest job vacancies at Meadowhall on our Jobs page

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