FAQs

What are Meadowhall opening times?

Meadowhall is open from 10.00am - 9.00pm, Monday to Friday*. On Saturdays, we are open from 9.00am - 8.00pm and on Sundays from 11.00am - 5.00pm. Oasis Dining Quarter is open from 9.00am - 10.00pm, Monday to Saturday**.

Meadowhall is open from 10.00am - 9.00pm, Monday to Friday*. On Saturdays, we are open from 9.00am - 8.00pm and on Sundays from 11.00am - 5.00pm. Oasis Dining Quarter is open from 9.00am - 10.00pm, Monday to Saturday**. On Sundays it is open from 10.00am - 9.00pm.

Bank Holiday we're open 10.00am - 8.00pm.

*Some shops open earlier at 9am.

**You'll find some bars and licensed restaurants stay open beyond these times throughout the week and trade until 11pm on Saturdays and 10.30pm on Sundays. Please check with individual restaurants for full details.

When is the car park open and how many spaces do you have?

Our car park is open to customers every day of the week, so you don't have to worry about parking whether you're visiting us for a shopping trip, eating out or visiting the cinema. We have 12,000 parking spaces - all of which are absolutely FREE.

Our car park is open to customers every day of the week, so you don't have to worry about parking whether you're visiting us for a shopping trip, eating out or visiting the cinema. We have 12,000 parking spaces - all of which are absolutely FREE.

 

 

 

Is there Police at Meadowhall?

The safety and security of Meadowhall customers and retailers is our priority, Meadowhall’s partnership with South Yorkshire Police has run for over 25 years and continues to go from strength to strength.

The safety and security of Meadowhall customers and retailers is our priority, Meadowhall’s partnership with South Yorkshire Police has run for over 25 years and continues to go from strength to strength. Over recent months Meadowhall has increased numbers of armed police, security staff and precautionary safety measures to protect the safety of our visitors and our team.

We are proud to be one the longest running security teams in any UK shopping centre, and to have been recognized across the industry for our work.  As a team, we are trained to the highest level to ensure the safety of all, working closely with a range of partners including the police and other emergency services. 

South Yorkshire Police have an on-site police station at the centre, working alongside our security team. Meadowhall is part of South Yorkshire Police’s Community Safety Accreditation Scheme (CSAS), which is a voluntary scheme under the Police Reform Act 2002, enabling the South Yorkshire Police Chief Constable to offer suitable employers and their employees within the county an accredited status in respect of them carrying out certain community safety functions. Meadowhall is accredited to CSAS contributing to maintaining and improving community safety.

 

 

Police and Security at Meadowhall

Police and Security at Meadowhall

Are there disabled spaces?

We have 350 disabled parking spaces, head to Orange Zone 1 car park for those nearest the Shopmobility Desk, near Argos entrance.

We have 350 disabled parking spaces, head to Orange Zone 1 car park for those nearest the Shopmobility Desk, near Argos entrance. For more information on Shopmobility, Click here

We also offer over 200 parent and child spaces.

What are the nearest transport links?

Meadowhall is the only major out of town retail centre in the UK with its own heavy rail and light rail, and offers excellent transport links with the Meadowhall Passenger Transport Interchange (PTI) across local and regional bus, train and Supert

Meadowhall is the only major out of town retail centre in the UK with its own heavy rail and light rail, and offers excellent transport links with the Meadowhall Passenger Transport Interchange (PTI) across local and regional bus, train and Supertram services.This unique degree of accessibility is celebrated by the centre as a key attribute, and is a significant factor contributing to the aims and objectives of the Meadowhall Travel Plan. These overarching aims are: • To improve the general understanding of sustaibable transport options;• To encourage the Meadowhall team to use sustainable transport options;• To ensure a ‘people focused’ and targeted approach to ensure sustained travel. A copy of the Meadowhall Travel Plan can be viewed and downloaded here .

Can I hire mobility equipment at Meadowhall?

You can hire a wheelchair or mobility scooters at Meadowhall. 

You can hire a wheelchair or mobility scooters at Meadowhall. 

We have a number of wheelchairs and self-drive mobility scooters you can borrow. Just make sure you bring along 2 pieces of ID, one which includes your home address. You'll need to call us beforehand to book your scooter as we want to make sure we have one available when you need it. We’re proud to be working in conjunction with Parkgate Mobility. 

Note: Wheelchairs and scooters are subject to availability 

Available on Lower High Street near Argos and Wilko. We recommend parking in Orange Zone car park if you are driving.

If you’d like more information, click here

To book, call our careline on 0333 313 2000, or email us here.

Are there places to eat and drink?

Yes – in the Oasis Dining Quarter we have a vast selection of places to eat and drink depending on your tastes.

Yes – in the Oasis Dining Quarter we have a vast selection of places to eat and drink depending on your tastes.

From a quick bite at Five Guys or Yo! Sushi, to a leisurely meal at Frankie & Benny's or Carluccio's, we have something for everyone.

Visit our 'Food & drink' page to check out the full range of restaurants and cafes available.

For a map of the centre click here.

Where are the toilets?

We have toilets located near The Oasis Dining Quarter, Debenhams, Argos and Timpsons.

 

Are there disabled changing facilities at Meadowhall?

We have toilets located near The Oasis Dining Quarter, Debenhams, Argos and Timpsons.

 

Are there disabled changing facilities at Meadowhall?

There are disabled access facilities located within Changing Places just off The Oasis Dining Quarter, near Pizza Hut and KFC, with a height adjustable adult-sized changing bench, a hoist system, space for the disabled person and up to two carers, a privacy curtain and a non-slip floor.

 

What baby facilities are there at Meadowhall?

Located in the Toilet corridors across the Centre. For full list of Baby Change Facilites throughout the centre click here

 

See a map of the centre here.  

What facilities are there for families with children?

We have various bottle warming facilities around the centre at House of Fraser, Debenhams, Next, Pizza Express and more.

 

We have various bottle warming facilities around the centre at House of Fraser, Debenhams, Next, Pizza Express and more.

 

Pushchair hire is available at Lower High Street near Argos and Wilko (Pushchairs suitable for children aged 1-2 years - 2 forms of I.D are required, 1 with full address details).

Your little ones can enjoy the soft play area in The Lanes for up to 3 years, or alternatively we have an outdoor Monster Play Area where they can let off some steam. PLEASE NOTE: The Monster Play Area will be closed from 29 April for renovations re-opening this summer 2019.

 

We also offer over 200 parent and child parking spaces.

 

Does Meadowhall have any baby changing facilities? 

There are parent and baby rooms located in toilet corridors across the centre and a nursing room is located in the Oasis Dining Quarter corridor. For full list of Baby Change Facilites throughout the centre click here.

 

Are there cash machines in Meadowhall?

We have 7 cash machine points easily located throughout the Centre including on the upper level outside M&S and on the lower level High Street near Carphone Warehouse.

Does Meadowhall have any banks?

We have 7 cash machine points easily located throughout the Centre including on the upper level outside M&S and on the lower level High Street near Carphone Warehouse.

Does Meadowhall have any banks?

HSBC

Yorkshire Bank

Halifax

TSB

Santander

What should I do if I think I've lost something on site?

Visit the Management Suite located on the lower level at the back of the Oasis Dining Quarter who will be able help you.

For a map of the centre, click here

Visit the Management Suite located on the lower level at the back of the Oasis Dining Quarter who will be able help you.

For a map of the centre, click here

 

Are there any jobs/vacancies in Meadowhall? Where can I find careers information for Meadowhall?

You can check out the latest job vacancies at Meadowhall on our 'Jobs' page. 

You can check out the latest job vacancies at Meadowhall on our 'Jobs' page. 

Where is the Management Office?

The management office is located in the Oasis Dining Quarter, on the lower level.

For the mall map click here.

The management office is located in the Oasis Dining Quarter, on the lower level.

For the mall map click here.

Does Meadowhall have a Visitor Code Of Conduct?

Yes, this can be viewed here: Visitor Code Of Conduct.

Yes, this can be viewed here: Visitor Code Of Conduct.

Is there a store / mall guide or map online? Can I download a store guide online?

Yes, you can view and download Meadowhall's Mall Guide here.

Yes, you can view and download Meadowhall's Mall Guide here.

Are Air Fresheners Used In The Centre?

Meadowhall has partnered with ScentAir to implement an ambient scent programme to enhance the customer experience.

Meadowhall has partnered with ScentAir to implement an ambient scent programme to enhance the customer experience. For more information on ScentAir please click here. 

Do Meadowhall provide staff car parking facilities?

Meadowhall provides a dedicated staff car park of 1,400 spaces less than 400m from the main entrances. This deci

Meadowhall provides a dedicated staff car park of 1,400 spaces less than 400m from the main entrances. This deci

sion was made by the Retail Panel Association to ensure a ‘customer first’ approach. 

There are over 300 dedicated disabled parking spaces across the Centre’s car parks, available for blue badge holders. 

Meadowhall has implemented a temporary dispensation policy for employees, which is agreed and overseen by our Retail Panel Association. This process is available to view and download here.

We are proud to have been recognised and awarded for our car parks through Park Mark, an independent industry award. 

 

 

Does Meadowhall have Wifi? Is Wifi free at Meadowhall?

Faster, free WiFi right at your fingertips. Simply login, and start sharing _Meadowhall Free WiFi
 

Faster, free WiFi right at your fingertips. Simply login, and start sharing _Meadowhall Free WiFi
 

Does Meadowhall have click and collect?

Many stores at Meadowhall offer click and collect service. You can view the full list of stores offering this service here.

Many stores at Meadowhall offer click and collect service. You can view the full list of stores offering this service here.

What's on at Meadowhall? What events are on at Meadowhall? Is there any entertainment at Meadowhall?

Meadowhall offers a range of events and activities to attend throughout the year. Visit our what's on pages to see a full list of upcoming activities, see here

Meadowhall offers a range of events and activities to attend throughout the year. Visit our what's on pages to see a full list of upcoming activities, see here

With 11 screens of pure entertainment there's no way you can miss the latest movies at our Vue Cinema. You can enjoy movies from £4.99 when you pre-book your tickets online. With a brand new concessions stand, selling a wide products, incorporating the latest "Tickets At Any Till" technology where tickets and food can be purchased at the same time. With a huge range of 'pick n mix', soft drinks and an irresistable Ben and Jerry's stand with every flavour of ice-cream, milkshakes and coffee. Tickets can be purchased from any till or the ATM's Booking Line  08712 240240. See the list of current movies here
 

Does Meadowhall have any gift cards? Where can I get gift cards at Meadowhall?

Meadowhall Gift Card is the perfect gift for your friends and family, letting them choose exactly what they want, whether it’s a Birthday or Christmas present, to mark an Anniversary or just to say Thanks! Our Gift Card can be used in the majority

Meadowhall Gift Card is the perfect gift for your friends and family, letting them choose exactly what they want, whether it’s a Birthday or Christmas present, to mark an Anniversary or just to say Thanks! Our Gift Card can be used in the majority of our stores and restaurants. Order your gift card online here or purchase at one of our customer service desks.

What shops / brands / stores are at Meadowhall?

Shop the latest high street and designer fashions, browse the extensive beauty offering for both products and indulgent spa services, and let the 290 stores inspire your gift ideas.

Shop the latest high street and designer fashions, browse the extensive beauty offering for both products and indulgent spa services, and let the 290 stores inspire your gift ideas. And, with the Oasis Dining Quarter you'll be spoilt for choice when it comes to dining. Whether it's a bite to eat or a meal with friends and family, you won't be disappointed with what's on offer - from Thai and Japanese to Italian, American and good old British! Meadowhall is the region's favourite shopping destination.

Meadowhall shopping venue covers 1.4 million sq ft of floor space and inhabits 290 stores from top independent and international brands, 50 places to eat in Sheffield and drink, and an 11-screen cinema. Ever since it opened in 1990 on the site of a former steelworks, Meadowhall's been the place to shop in Sheffield in the region. There's also 12,000 free parking spaces and direct access via rail, road and tram - there´s even a landing pad for your helicopter for anyone who wants to go on a spree with their lottery millions!

See a full list of stores here.

See a ful list of dining here.

Does Meadowhall Recycle?

Yes, Meadowhall does recycle all waste in the center, and where we can't recycle waste it is sent to energy facilities to be turned into power for homes, schools and businesses.

Yes, Meadowhall does recycle all waste in the center, and where we can't recycle waste it is sent to energy facilities to be turned into power for homes, schools and businesses.

What women's / men's /fashion shops are at Meadowhall?

Shop the latest high street and designer fashions, browse the extensive beauty offering for both products and indulgent spa services, and let the 290 stores inspire your gift ideas.

Shop the latest high street and designer fashions, browse the extensive beauty offering for both products and indulgent spa services, and let the 290 stores inspire your gift ideas.
See full list of stores here. 

For the latest season fashion inspiration see here.

Are there places to warm a baby bottle at Meadowhall? Is there anywhere to warm a babys bottle? Does Meadowhall have bottle warming facilities?

For the little ones, we have various bottle warming facilities around the centre. Find them at House of Fraser, Debenhams, Next, Pizza Express, The Oasis Dining Quarter and more.

For the little ones, we have various bottle warming facilities around the centre. Find them at House of Fraser, Debenhams, Next, Pizza Express, The Oasis Dining Quarter and more. Check the mall guide in-centre for a full list of where you can find our bottle warming facilities.
 

Are there any phone or iPad charging facilities?

We have charging pods located at seating areas at various points throughout the centre.
 

We have charging pods located at seating areas at various points throughout the centre.
 

Does Meadowhall have any first aid facilities? Where are the first aid facilities at Meadowhall?

First Aid is located within the Meadowhall Management Suite, located at the back of The Oasis Dining Quarter near Pizza Hut and KFC.

First Aid is located within the Meadowhall Management Suite, located at the back of The Oasis Dining Quarter near Pizza Hut and KFC.

Is there a quiet room in Meadowhall? Where are the quiet room facilities?

Meadowhall Quiet Room is available within the Management Suite for members of the public. Please contact Careline on 0333 313 2000 for the Quiet Room opening times and terms and conditions of use.
 

Meadowhall Quiet Room is available within the Management Suite for members of the public. Please contact Careline on 0333 313 2000 for the Quiet Room opening times and terms and conditions of use.
 

Opening Times

Monday
9:00
-
21:00
Tuesday
10:00
-
21:00
Wednesday
10:00
-
21:00
Thursday
10:00
-
21:00
Friday
10:00
-
21:00
Saturday
09:00
-
20:00
Sunday
11:00
-
17:00

Oasis Dining Quarter

Meadowhall Shopping Venue Opening times

Monday - Saturday 09:00 - 23:00 

Sunday 10:00 - 21:00

Please note that some retailers may vary from these times.

Search below for the shop details or view the full list of retailers

Getting here

Meadowhall Centre
Sheffield
S9 1EP
0333 313 2000
  • Car

    Leave Sheffield City Centre along the A61, leading onto the A6109 (M1 North) Brightside Lane. Continue for approximately 2.5 miles. Go straight on at the roundabout with Forgemasters on your right, then turn right at the 4th set of traffic lights.

    Disabled Access: Detailed information and guidance about disabled access can be found on the DisabledGo website, including access, parking facilities and additional services.

  • Train

    With Meadowhall’s excellent public transport terminals, we’re easy to reach thanks to the Meadowhall Passenger Transport Interchange (PTI). The Centre has arguably the best public transport service of any shopping centre in the UK. The PTI has facilities for local and regional bus, train and Supertram services.

    For Public Transport information visit travelsouthyorkshire.com

    Disabled Access: Detailed information and guidance about disabled access can be found on the DisabledGo website, including access, parking facilities and additional services.

  • Bus

    We’re easy to reach thanks to the Meadowhall Passenger Transport Interchange (PTI). The Centre has arguably the best public transport service of any shopping centre in the UK. The PTI has facilities for local and regional bus, train and Supertram services.

    For Public Transport information visit  travelsouthyorkshire.com

    Disabled Access: Detailed information and guidance about disabled access can be found on the DisabledGo website, including access, parking facilities and additional services.

  • Tram

    With Meadowhall’s excellent public transport terminals, we’re easy to reach thanks to the Meadowhall Passenger Transport Interchange (PTI). The Centre has arguably the best public transport service of any shopping centre in the UK. The PTI has facilities for local and regional bus, train and Supertram services.

    For Public Transport information visit  travelsouthyorkshire.com

    Disabled Access: Detailed information and guidance about disabled access can be found on the DisabledGo website, including access, parking facilities and additional services.

  • Bike

    There are cycle routes from both Sheffield and Rotherham. When you do arrive, cycle stands and lockers can be used for peace on mind.

    -We have dedicated cycle paths linking the Centre to both Sheffield and Rotherham as well as Transpennine routes 6, 62 and Five Weirs Walk.
    -Cycle stands and cycle lockers are located adjacent to the cycle path near the Oasis Dining Quarter entrance and children’s outdoor play area.
    -Further  cycle stands are located at the lower High Street entrance of Orange Zone 1 car park (near the Argos store) and in the Passenger Transport Interchange adjacent to the bus parking bays.

Facilities

View and download Meadowhall's Mall Guide here. 

To view Meadowhall's Visitor Code of Conduct please click here.

We have 7 cash machine points located throughout the Centre.

For the little ones, we have various bottle warming facilities around the centre. Find them at House of Fraser, Debenhams, Next, Pizza Express, The Oasis Dining Quarter and more. Check the mall guide in-centre for a full list of where you can find our bottle warming facilities.

Meadowhall has over 12,000 free car parking spaces. There are 350 disabled spaces available. Please head to Orange Zone 1 for the disabled spaces closest to Shopmobility.

Motorcycle parking in lower red, lower pink and yellow car parks, as well as orange zone 4 car park.

We also offer over 200 parent and child spaces which can be found across Meadowhall car parks except zones 3 and 4.

Please note our car parks are monitored to ensure instructions are followed for disabled and parent and child spaces. Failure to comply with parking terms conditions may result in a Parking Charge Notice.

Car Park height restrictions are 2.1 mtrs or 6’10” across all car parks with the exception of the Orange Zone Car Parks.  There is no height restriction on the Orange Zone Car Parks.

Charge your car at our free electric car charging points. Only located in the Orange Zone Car Park 2 (near to the Next Entrance).

 

Located in the Management Suite Corridor, Oasis Entrance.

Located in the Toilet corridors across the Centre. For full list of Baby Change Facilites throughout the centre click here

Monster Play Outdoor Play Area

Venture outdoors where the little ones can explore cargo nets, walk the plank or try a bit of calming music on a giant xylophone.

PLEASE NOTE: The play area will be closed from 29 April for renovations re-opening this summer 2019.

Mini & Me Play Area

Located in The Lanes, ages 3 and under can play at their leisure at our indoor soft play area.

Available within the Management Suite for members of the public. Please contact Careline on 0333 313 2000 for the Quiet Room opening times and terms and conditions of use.

Regus Express Business Lounge is bookable by the hour for any meetings you have arranged, or if you simply require a few hours at a desk. Call 0870 880 8484 for more information.

 

Our free entry Mini & Me soft play area is located at The Lanes, next to The Oasis Dining Quarter. The play area is for ages 3 years and below with parental supervision (required). 

Open from: 

  • Mon -Fri: 9am to 8.45pm
  • Saturday: 9am to 7.45pm 
  • Sundays: 10am to 4.45pm

​Children will be required to remove their shoes when using the play area. 

 

We have toilets located near The Oasis Dining Quarter, Debenhams, Argos and Timpsons.

To help you find your way around see our Mallguide.

Services

Come back to a gleaming car after a day's shopping. We have three dedicated valeting centres conveniently placed within the Pink, Red and Yellow car parks.

We have charging pods located at seating areas at various points throughout the centre.

Many of our stores have their own Click and Collect service.

The no-fuss way to send, return or collect your parcels. Located at the Customer Service desk in The Lower High Street, adjacent to Wilko and Argos. Click here for more info.

Gift cards and information, first aid, push chair hire and interpreter services are available. Visit one of our Customer Service desks located on either The Lower High Street adjacent to Wilko and Argos or the Upper Arcade, near Zara and the main entrance.

Located within the Meadowhall Management Suite.

Give the perfect gift, valid across 250 stores. Available at the Upper Arcade Customer Services desk, Lower High Street Customer Service Desk adjacent to Wilko and Argos  or online.

Located within the Meadowhall Management Suite.

At Meadowhall we want you to have the best experience possible. Give us your feedback and be in with the chance of winning a £250 Gift Card.

Faster, free WiFi right at your fingertips. Simply login, and start sharing _Meadowhall Free WiFi

Accessibility

A height adjustable adult-sized changing bench, a hoist system, space for the disabled person and up to two carers, a privacy curtain and a non-slip floor. Situated just off the lower Oasis Dining Quarter.

To view detailed accessibility information to Meadowhall Shopping Centre, click here to go to DisabledGo.com

Available at The Shop Mobility Customer Services Desk at the Argos Entrance (Pushchairs suitable for children aged 1-2 years - 2 forms of I.D are required to hire, 1 with full address details).

Don't struggle around, we offer accompanied shopping or we have a number of wheelchairs and self drive scooters you can borrow. Just make sure you bring along 2 pieces of ID, one with your home address on. You'll need to call us beforehand to book your scooter as we want to make sure we have one available when you need it. We have 350 disabled parking spaces, head to Orange car park for those nearest the Shopmobility Desk outside Argos. Please note Shopmobility has relocated to Lower High Street, adjacent to Argos. We're proud to be working in conjunction with Parkgate Mobility. Note: Wheelchairs and scooters are subject to availability. If you'd like more info, call our careline on 0333 313 2000 or email us. To view detailed accessibility information to Meadowhall Shopping Centre, click here to go to DisabledGo.com